I had a small fire in my home. I had mostly smoke damage.
Paul Davis removed everything from my home to be cleaned. In the process of returning items they lost my mirror to 100 year old dresser, lost my sewing machine, damages my secretary, dented my freezer door just to mention a few of issues I have to deal with. (They lost my good table cloth that has been in my family for decades.) It took them weeks to locate the large area rug that goes in my family room. I do not know where all my missing items are and they don't either.
They do not return phone calls, their workers are slow and do not work a full day. The fire happen July 18, 2016. I was able to move back home till just before Thanksgiving.
No excuse to take that long. Save yourself the grief, don't use them.
Product or Service Mentioned: Paul Davis Restoration Fire Damage Restoration.
Reason of review: Poor customer service.